Building a Network of SME for a Global PSS Infrastructure in Complex High-Tech Systems: Example of Urban Applications

While small dynamic firms propose PSS applications based on new technologies quite easily, large infrastructures are often required. SMEs don’t have the capacity to do this alone. For complex systems, different SMEs combine efforts to build an efficient infrastructure. Other SMEs can join and propose other PSS, creating a network. As networks grow the SMEs must understand their place within the structure and how they interact with other members. A tool is proposed to visualize relations between partners and illustrate the construction of the service chains composing the PSS. The tool is then applied to the case of urban PSS.